The World of Customized Dolls

The World of Customized Dolls

  Devika Ramarathnam had divested her Marapachi Bommais (dolls) off their tattered clothes hoping to engage in some DIYs restoring them to past glory.  She strongly believes that such dolls made of red sandal wood with its inherent medicinal properties needs to...
The Complex Dynamics of Empathy

The Complex Dynamics of Empathy

“Never criticise a man until you’ve walked a mile in his moccasins,” is an old (Red) Indian proverb. Today in the customer care industry, we expect employees to be extremely empathetic in their dealings. They are taught to spout phrases such as, “I can...
The Power of Sensitization

The Power of Sensitization

I have a thousand things to say to you and a thousand reasons not to… Are many adults caught in the predicament most effectively summarized by the above quote? Should we talk, shouldn’t we, on unpleasant yet important subjects to our children? What is the right age to...
Love that smothers

Love that smothers

A acquaintance is the youngest of many children. Like Peter Pan, she was a girl who never grew up. Sandwiched between her well-meaning older sibling and her versatile yet misdirected husband, she never ventured beyond her comfort zone. Recently, a mother who came to...